Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: January 2025

Effective Date: January 1, 2025

1. Information We Collect

Personal Information

Name, email address, phone number
Educational background and academic records
Passport details and visa information
Financial information for scholarship applications
Personal statements and essays

Technical Information

IP address and browser information
Device type and operating system
Website usage data and analytics
Cookies and tracking technologies

2. How We Use Your Information

Provide educational consulting and counseling services
Process university and visa applications
Communicate about your application status and updates
Improve our services and website functionality
Send educational resources and updates
Comply with legal requirements and regulations
Prevent fraud and ensure platform security

3. Information Sharing and Disclosure

We may share your information with:

Universities and Educational Institutions for application processing
Government Agencies for visa and immigration purposes
Service Providers for third-party systems that assist in our operations
Legal Authorities when required by law or to protect rights
Test Prep Partners for exam registration and score reporting

Important: We never sell your personal information to third parties for marketing purposes.

4. Data Security and Protection

Security Measures:

Encrypted data transmission and storage
Secure servers with restricted access
Regular security audits and updates
Multi-factor authentication for sensitive accounts

Data Retention:

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Application documents are typically stored securely for 7 years after the completion of our services.

5. Your Rights and Choices

You have the right to:

Access and review your personal information
Request corrections to your personal data
Request deletion of your personal information
Opt out of marketing communications
Object to certain data processing
Request data portability

To exercise these rights, please contact us at +91 8074696128. We will respond within 30 days.

6. Cookies and Tracking

Types of Cookies We Use:

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand website usage
Preference Cookies: Remember your settings and choices
Marketing Cookies: Provide relevant content and ads

You can control cookies through your browser settings. However, blocking certain cookies may limit website functionality.

7. International Data Transfers

As we assist with international education applications, your information may be transferred to countries where universities and service providers are located. We ensure adequate safeguards are in place to protect your data during international transfers, including compliance with applicable data protection laws.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by email or website notice at least 30 days before the changes take effect. Your continued use of our services after such changes constitutes acceptance of the updated policy.

9. Contact Information

Data Protection Officer:

WiseGrad Overseas Consultancy

Email: wisegradconsultancy@gmail.com

Phone: +91 - 8074 696128

For privacy concerns or complaints:

If you have concerns about how we handle your personal information, please contact us first. If you're not satisfied with our response or believe we are processing your data in violation of applicable law, you may file a complaint with your local data protection authority.